The Cisco 6961 Unified IP Phone Kerala is a new and original IP endpoint that sends affordable, business-grade voice communication and video communication services to clients worldwide. The Cisco 6961 Unified IP Phone Kerala supports 12 lines, paper label inserts for line and feature descriptions along with a full-duplex speakerphone for a more creative, more flexible, and easier-to-use endpoint experience. Multi-call per-line appearance is introduced, offering end user the opportunity to handle multiple calls per directory number. Fixed buttons for hold, transfer, and conference; tri-color LED line and feature buttons also make the endpoint simpler and easier to use.